Returns & Exchanges
At iPawniShop, we want you to shop with confidence, which is why we offer a 30-day return policy on all eligible retail items. If you are not completely satisfied with your purchase, we are here to help you with a quick and seamless exchange or refund.
Initiate Your Request
Log into your iPawniShop account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing